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In exception handling, allow us to set thresholds for Interactions

Despite the recent very welcome improvement in exception handling of records with many Interactions, it's still slow (whereas it was previously untenable). Please allow us to configure the number of Interaction records to load. The default is 50. We would probably set it to 5. Alternatively or as well, you could allow us to set a threshold, e.g., only Interactions loaded in the last n days, in which case under normal circumstances we'd probably set it to 5 or possibly even 2.

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Heather Todd
Heather Todd
May 22, 2025

Thank you for this feedback, our team will evaluate it!

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