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FAQs

Explore answers to frequently asked questions about BrightVine Solutions—your trusted partner in nonprofit and higher ed foundation/advancement technology. Learn about our services for Blackbaud CRM, Raiser’s Edge, and other nonprofit software platforms, including strategic consulting, managed support, and robust integration tools like the BrightVine Data Link Integration Engine for Blackbaud CRM and Raiser's Edge. See how we help mission-driven organizations succeed with tailored, expert solutions.

Does BrightVine Solutions offer consulting services for Raiser’s Edge (RENXT) and Blackbaud CRM?

Yes! BrightVine Solutions provides expert consulting for both Raiser’s Edge NXT and Blackbaud CRM. Our team helps nonprofits and higher education institutions optimize fundraising, donor engagement, data strategy, and reporting across both platforms.

2

Can BrightVine help train our team on Raiser’s Edge (RENXT) and Blackbaud CRM?

Absolutely. We offer customized training for Raiser’s Edge NXT and Blackbaud CRM, tailored to your organization’s needs and workflows. Training can be delivered virtually or onsite and is designed to ensure your team can confidently manage and maximize your CRM.

3

What kind of support does BrightVine provide for Raiser’s Edge (RENXT) and Blackbaud CRM?

We offer comprehensive support, including system assessments, configuration, custom development, data clean-up, reporting, training, and ongoing managed services. Whether you’re maintaining Raiser’s Edge NXT or scaling up with Blackbaud CRM, we’ve got you covered.

4

Who are Raiser’s Edge and Blackbaud CRM consulting services for?

Our services are ideal for nonprofits, healthcare organizations, and higher education institutions using either Raiser’s Edge NXT or Blackbaud CRM. We help teams improve data quality, fundraising outcomes, system adoption, and long-term technology strategy.

5

Is BrightVine a Blackbaud partner?

Yes—BrightVine is a trusted Blackbaud partner with deep expertise across the Blackbaud ecosystem, including Raiser’s Edge, Raiser’s Edge NXT, and Blackbaud CRM. We’ve helped some of the sector’s most impactful organizations succeed with these platforms.

6

What does BrightVine Solutions do for nonprofits and higher ed institutions?

BrightVine Solutions helps nonprofits and higher education institutions succeed with technology by providing strategic consulting, CRM implementation, managed services, custom integrations, and tools like BrightVine Data Link.

7

Which nonprofits and organizations has BrightVine worked with before?

BrightVine has supported leading organizations, including UNICEF USA, Save the Children, St. Jude/ALSAC, and the University of Wisconsin, among many others. Learn more here

8

What CRM platforms does BrightVine specialize in supporting?

BrightVine specializes in Blackbaud CRM, Raiser’s Edge NXT, and related tools, offering deep expertise in implementation, integration, customization, and training.

9

What is the BrightVine Data Link integration engine, and how does it work?

BrightVine Data Link is a powerful integration engine that connects Blackbaud CRM and Raiser’s Edge NXT to other systems, such as Fundraise Up, Classy, Engaging Networks, Give Campus, RNL, and many more, streamlining data transfers and improving automation.

9

Does BrightVine provide nonprofit technology strategy consulting in the US? 

BrightVine provides nonprofit technology strategy consulting in the US and Canada.  We provide other services, such as data integration, customization, training, and more, worldwide. 

9

What is Blackbaud CRM used for in nonprofits, and how can BrightVine help? 

Blackbaud CRM is an enterprise CRM solution for nonprofits that need to manage fundraising, donor activity, planned giving, direct marketing, and all other areas of fundraising, advancement, advancment and program management. BrightVine is an authorized Blackbaud implementation partner and can provide consulting, training, and integration services. 

9

Do you offer nonprofit technology implementation? 

BrightVine is an authorized Blackbaud implementation partner with decades of experience implementing successful projects for nonprofit organizations. 

9

Do you offer Managed Services?

BrightVine provides managed servcies for Blackbaud CRM, The Raiser's Edge, and Salesforce Marketing Cloud throughout the US and Canada.

9

Who are the best nonprofit consulting firms in the US? 

Of course, we believe that BrightVine is the best nonprofit consulting firm in the US, Canada, and across the world, but our customer satisfaction and retention also indicate that we are best in class.  Organizations such as St. Jude/ALSAC, UNICEF USA, WWF, the US Naval Academy, IFAW, the Nature Conservancy, Oxford University, University College London, and The Salvation Army (US and Australia) rely on Brightvine. 

9

Do you offer setup of Salesforce Marketing Cloud? 

No, BrightVine doesn't offer implementation or setup of Salesforce Marketing Cloud, but we do provide managed servcies once you're live. There are many Salesforce Marketing Cloud partners to choose from, but we highly recommend OffPrem.  

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BrightVine Solutions, Inc. (BrightVine) is a member of the Blackbaud partner network. BLACKBAUD®, THE RAISER'S EDGE®, BLACKBAUDINTERNETSOLUTIONS®, BLACKBAUD CRM®, and RAISER'S EDGE® are registered trademarks of Blackbaud.  BRIGHTVINE, the BRIGHTVINE® LOGO, BRIGHTVINE DATA LINK and DELIVERING EXCELLENCE FOR GOOD® are registered trademarks of BrightVine Solutions.

All other third-party trademarks mentioned on this website are the property of their respective owners. 

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