Where We Work

Our clients are our partners, that’s why we choose them carefully. As a boutique consultancy, our focus is on quality of delivery, customer experience and honesty in everything we do. That's what makes us stand apart.

"Without BrightVine's technical and functional know-how, our Blackbaud CRM™ 
Implementation wouldn't have run as smoothly as it did. Their experience and expertise allowed us to create solutions where no one else could."
Alan Harrison
Global Head of Application Services at Hogan Lovells and
Former Executive Director, IT
St. Jude Children's Research Hospital/ALSAC
"I cannot provide a high enough recommendation for BrightVine’s team. They are consummate professionals, flexible, knowledgeable, and are more concerned with getting the job done right than they are about billable hours." 
Julie Puzzo
Vice President, American Kidney Fund
"BrightVine has been a true partner while implementing Blackbaud CRM™. Now that we are live, we have relied on their experience and expertise for 5+ years." 
Anne Topp, World Wildlife Fund 
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I love the BrightVine Data Link Integration Engine.

It is the best decision we made to manage our data. We are using the templates BrightVine built but we are also building other imports and have been able to tackle projects that were long overdue!

Adriana Bitoun

Executive Director, Advancement Services

University of Cincinnati Foundation

“The University of Wisconsin Foundation and Alumni Association started working with BrightVine in January of 2016. Since that time BrightVine has partnered with our development team to resolve CRM issues and provide guidance on some of our more complex CRM customizations.  In addition to Blackbaud CRM support, we have worked with BrightVine on the enhancement of some of their Blackbaud tools like the BrightVine Data Link Integration Engine and the BrightVine Outlook integration.  We have found BrightVine to be a very professional and supportive partner. I would highly recommend BrightVine and its talented technical staff to any institution looking for Blackbaud CRM support or support for other technical development projects”.

Craig Hughes, Application Services Manager


How we RE: Thought The United States Fund For UNICEF 's Integrated Marketing Design and Data Management Services:


During the implementation of Blackbaud CRM™,  The United States Fund for UNICEF (USF), turned to BrightVine to redesign and implement their Marketing and Communications processes and to take over day-to-day operations for all Managed Services.  BrightVine used the Marketing and Communications tools within Blackbaud CRM™ to maximize the effectiveness of USFs business processes. 


Following implementation, BrightVine began managing the USF production schedule and creates all mailings, file pulls, data dumps, etc... from within Blackbaud CRM™.   


By using our proprietary tools, we can provide a turn-around time of 72 hours for the majority of all tasks. Our dedicated team of Managed Service Consultants provides fast and reliable customer service to our clients and their other vendors.

How we RE: Thought Habitat For Humanity's Integration and Reporting Needs:


Habitat For Humanity International hired BrightVine to build a custom import tool to replace out-of-the-box imports in Blackbaud CRM™.  Leveraging industry-standard technologies and streamlined architecture, BrightVine designed and implemented a solution to meet the client's critical data import and export needs.  The solution enhanced Habitat for Humanity International's (HFHI) Blackbaud CRM™ implementation with increased import speed and efficiency.  This customization was the precursor to BrightVine's Data Link Integration Engine tool. 


In addition to addressing HFHIs integration needs, BrightVine was able to provide a variety of report and BI solutions,  custom training and technical consulting to support the processes designed by the software vendor. 

How we RE: Thought Best Friends Animal Society's Blackbaud CRM™ GL redesign:


Best Friends Animal Society, a leading national animal welfare organization, did just that, opting to re-implement during an upgrade from Blackbaud CRM™ 3.0 to version 4.0.  With the upgrade came opportunities to completely re-engineer and re-implement revenue and GL design, in order to better support their financial systems and reporting.


The concept of using Blackbaud CRM™ as a true sub-ledger was popular, but in order to actually accomplish this, Best Friends decided to undertake a full revenue re-conversion, including adding a newly designed Fundraising Hierarchy and Appeal structure, a new GL mapping, and enhanced reporting. 


The design of the GL is a very complex undertaking and requires particular expertise in this area. BrightVine has the foremost functional, accounting and technical expertise in this area and used those skills and resources to provide Best Friends with the optimal design.