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BrightVine Solutions offers managed services for nonprofit organizations.  Our team of industry experts will partner with your organization to ensure you get the most from your investment while you focus on fundraising and fulfilling your mission.  

Our consultants become an extension of your in-house team, focused on helping you get the ROI you’re looking for. We offer dedicated resources who learn your business and can add value throughout the length of our partnership. 

At BrightVine, we use a best practices’ approach to managed services which empowers our clients to focus on constituent relationships, fundraising and program management. Our team is an extension of your team and can augment or completely fulfill your data management needs.

Our Managed Services team can provide:​

  • Direct Marketing Campaign Management 

  • Imports (ex. NCOA, Acquisition Files, Gift Files)

  • File Pulls/Exports (ex.  Co-Op, House Files)

  • Segmentation, Queries, Reports, and Analytics

  • Data & Gift Entry

  • Acknowledgment processing, Receipting, and Reminder processing

  • Global Change execution 

  • End User Training and Support 

  • Management of third-party vendors 

  • Project Management 

  • Complex system configuration

Managed Services benefits:

Why work with BrightVine over another vendor?

  • 24- 72 hour turnaround time (task-based)

  • 12 hour turnaround time for emergency campaigns

  • 1-hour response for "down" and "critical" issues

  • Dedicated project teams

  • The most flexible contract terms in the market

  • Access to proprietary tools that make our services even quicker and more accurate

  • Highly competitive pricing

Products we can help with?

BrightVine Provides DMS services for...​

  • Blackbaud CRM™

  • The Raiser's Edge™/ Blackbaud Direct Marketing™ (BBDM)

  • SalesForce Marketing Cloud™

How we RE:Thought The United States Fund For UNICEF 's Services:

During the implementation of Blackbaud CRM™,  The United States Fund for UNICEF, turned to BrightVine to redesign and complete the implementation of their Marketing and Communications business processes and to take over day-to-day operations for all Managed Services. BrightVine manages the production schedule, creates all house and acquisition mailings, completes file pulls, data dumps, and other jobs from within Blackbaud CRM™.   


By using our proprietary tools, and dedicated project team, we can provide a turnaround time of 72 hours for the majority of all tasks (down from 10 day turnaround times from a previous vendor.) Our dedicated team of Managed Service Consultants provides fast and reliable customer service to our clients and their other vendors.