WORK THAT MATTERS

Put your passion to work by supporting organizations that are changing the world.  We're not the ones curing cancer or building homes, we're the ones supporting the technology that empowers our customers - like St. Jude Children's Hospital and Habitat For Humanity - to focus on their missions.

We're a company where entrepreneurial minds thrive. Our Values are important. They are not a poster on the wall or a cute t-shirt. They are how we should work each and every day. No matter how good your skills or work might be, the values are not optional. They are the “how” in the “what” we do.

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We’re looking for smart, collaborative people to help us solve the challenges our customers face every day.

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Work Hard. Play Hard. Make A Difference! 

Current Opportunities:

Systems Engineer 

The Systems Engineer role at BrightVine is a senior level position responsible for delivering projects, working with the team, and collaborating with clients. 

What You'll Do:

• Identify business system requirements needed to meet the client’s business goals. 

• Create technical documentation

• Deploy, configure and manage Blackbaud CRM™ environments 

• Manage infrastructure design, setup, and monitoring. 

• Interact with and manage customer relationships, SLAs, and other support deliverables.

• Standardize deployment processes.

• Conduct root causes analysis and creates resolutions when issues arise.

• Collaborate with third-party vendors such as Microsoft or customer IT teams. 

• Participate in end-user forums and contribute to the BrightVine blog.

• Participate in/lead special projects as needed.

• Attend meetings and deliver periodic project status updates (both internally and with clients).

What You'll Need To Know: 

• Experience with Blackbaud CRM™ preferred. 

• Experience with packaged software solutions required. 

• Experience with Microsoft SSRS, SQL Server 2008, SSIS, XML, Web Services preferred. 

• Experience with Service-Oriented Applications required. 

• Experience with Microsoft Azure, Amazon Web Services, and others.

• Experience interacting with and managing customers including C-Level communications. 

• Experience architecting and implementing enterprise infrastructure and maintaining complex environments. 

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Qualifications

• 4+ years managing infrastructure and environments. 

• Proven analytical and problem-solving skills

• A successful track record of delivering complex projects

• BS or BA degree or relevant experience

• Excellent communicator of both verbal and written content, able to negotiate and influence others to action

• Ability to adhere to the highest standards of professionalism and care when dealing with confidential client and company information

• Ability to work directly with customers and communicate both internally and externally

• Proven organizational and multitasking skills, with the ability to effectively prioritize and balance workload

• Available on a 24x7x365 basis for critical events 

Locations

SC, NC, GA, MA, TN or FL 

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