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BLACKBAUD CRM SERVICES

In a very short time, the role of information technology has greatly changed throughout the nonprofit arena. Instead of viewing IT as a back-office department, leading nonprofits are forging partnerships with their IT teams to devise innovative solutions which allow organizations to deliver on their mission. BrightVine has worked with organizations like Virginia Tech, Boston College, The United States Fund for UNICEF and St. Jude Children's Research Hospital to develop complex customizations that enhance their software solutions and meet the needs of end users. 

Technical Consulting 

  • Blackbaud CRM™ Customizations & Integrations 

  • Applications Architecture Design

  • Blackbaud CRM™ performance testing, analysis, and tuning

  • Data Mapping and data transformation (data hygiene) 

  • System and Data Automation 

  • Test Planning and Execution 

  • Process Optimization

Reporting and BI Solutions 

  • Reporting and BI Solutions

    • Business Intelligence and Architecture design

    • Custom Reports (SSRS, Tableau, Power BI)

    • Data Warehouse extension

    • Custom data warehouse solutions

"Without BrightVine's technical and functional know-how, our Blackbaud CRM™ 
Implementation wouldn't have run as smoothly as it did. Their experience and expertise allowed us to create solutions where no one else could."

Alan Harrison
Executive Director, IT
St. Jude Children's Research Hospital/ALSAC
Blackbaud CRM™ Tools
BrightVine Data Loader for Blackbaud CRM™ 

BrightVine Data Loader - A Smart Way to Import Data.  One of the greatest challenges every Blackbaud CRMâ„¢ customer faces is importing data. From student imports, new donor and gift files, revenue updates, event registrations, interactions and more, the need to quickly and reliably import data is ever present. Learn more >> 

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Microsoft Outlook Integration for Blackbaud CRM™

With BrightVine's Microsoft Outlook Integration for Blackbaud CRM™, your fundraisers will be able to easily manage their constituent interactions, meetings and plan steps.  From within Outlook, BrightVine's add-in Ribbon will allow your users to sync contacts, review/add/update constituent contact information and basic biographical information, create interactions and add email contents to those interactions, manage Plans and Steps, create and file contact reports and much, more more.  In your calendar, you'll be able to view and manage your meetings, phone calls, and other appointments, create follow-ups and file contact reports or update steps. 

 

Simplifying the user experience for fundraisers, allowing them to do their jobs more seamlessly through Microsoft Outlook, and capturing more (and accurate) data for Blackbaud CRM™ is a win-win.  Let us provide a demo today or See Outlook Add-in Features>> 

Platform Expertise 

  • Blackbaud CRM™

  • Blackbaud Internet Solutions™ (BBIS)

  • Blackbaud Raiser's Edge™

  • Blackbaud NetCommunity™ (BBNC)

  • Luminate Online™

  • Salesforce Marketing Cloud™

Example Custom Solutions We've Created

Our team will work with you to develop and customize a solution that will meet your needs. Here are a few of the many customizations that we've built:

  • Graduway Integration with Blackbaud CRM™

  • BBIS™ Integration with MobileUp™

  • Custom Payment Processing (credit card) for Blackbaud CRM™

  • Workday Integration

  • Salesforce Marketing Cloud Integration

  • Custom Imports/ Batch Extensions 

  • Custom Dashboard, Data Lists and List Builders

  • Custom Data Transformation for GL process in Blackbaud CRM™

  • Custom Grateful Patient solution

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