BLACKBAUD CRM SERVICES
In a very short time, the role of information technology has greatly changed throughout the nonprofit arena. Instead of viewing IT as a back-office department, leading nonprofits are forging partnerships with their IT teams to devise innovative solutions which allow organizations to deliver on their mission. BrightVine has worked with organizations like Virginia Tech, Boston College, The United States Fund for UNICEF and St. Jude Children's Research Hospital to develop complex customizations that enhance their software solutions and meet the needs of end users.
Technical Consulting
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Blackbaud CRMâ„¢ Customizations & Integrations
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Applications Architecture Design
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Blackbaud CRMâ„¢ performance testing, analysis, and tuning
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Data Mapping and data transformation (data hygiene)
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System and Data Automation
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Test Planning and Execution
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Process Optimization
Reporting and BI Solutions
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Reporting and BI Solutions
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Business Intelligence and Architecture design
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Custom Reports (SSRS, Tableau, Power BI)
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Data Warehouse extension
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Custom data warehouse solutions
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"Without BrightVine's technical and functional know-how, our Blackbaud CRMâ„¢
Implementation wouldn't have run as smoothly as it did. Their experience and expertise allowed us to create solutions where no one else could."
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Alan Harrison
Executive Director, IT
St. Jude Children's Research Hospital/ALSAC
Blackbaud CRMâ„¢ Tools
BrightVine Data Loader for Blackbaud CRMâ„¢
BrightVine Data Loader - A Smart Way to Import Data. One of the greatest challenges every Blackbaud CRMâ„¢ customer faces is importing data. From student imports, new donor and gift files, revenue updates, event registrations, interactions and more, the need to quickly and reliably import data is ever present. Learn more >>
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Microsoft Outlook Integration for Blackbaud CRMâ„¢
With BrightVine's Microsoft Outlook Integration for Blackbaud CRMâ„¢, your fundraisers will be able to easily manage their constituent interactions, meetings and plan steps. From within Outlook, BrightVine's add-in Ribbon will allow your users to sync contacts, review/add/update constituent contact information and basic biographical information, create interactions and add email contents to those interactions, manage Plans and Steps, create and file contact reports and much, more more. In your calendar, you'll be able to view and manage your meetings, phone calls, and other appointments, create follow-ups and file contact reports or update steps.
Simplifying the user experience for fundraisers, allowing them to do their jobs more seamlessly through Microsoft Outlook, and capturing more (and accurate) data for Blackbaud CRMâ„¢ is a win-win. Let us provide a demo today or See Outlook Add-in Features>>
Platform Expertise
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Blackbaud CRMâ„¢
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Blackbaud Internet Solutionsâ„¢ (BBIS)
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Blackbaud Raiser's Edgeâ„¢
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Blackbaud NetCommunityâ„¢ (BBNC)
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Luminate Onlineâ„¢
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Salesforce Marketing Cloudâ„¢
Example Custom Solutions We've Created
Our team will work with you to develop and customize a solution that will meet your needs. Here are a few of the many customizations that we've built:
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Graduway Integration with Blackbaud CRMâ„¢
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BBISâ„¢ Integration with MobileUpâ„¢
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Custom Payment Processing (credit card) for Blackbaud CRMâ„¢
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Workday Integration
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Salesforce Marketing Cloud Integration
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Custom Imports/ Batch Extensions
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Custom Dashboard, Data Lists and List Builders
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Custom Data Transformation for GL process in Blackbaud CRMâ„¢
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Custom Grateful Patient solution