<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0"><channel><title><![CDATA[BrightVine Solutions]]></title><description><![CDATA[BrightVine provides nonprofit technology consulting services for Blackbaud and Salesforce CRM tools]]></description><link>https://www.brightvinesolutions.com/blog</link><generator>RSS for Node</generator><lastBuildDate>Sun, 12 Jul 2026 12:20:42 GMT</lastBuildDate><atom:link href="https://www.brightvinesolutions.com/blog-feed.xml" rel="self" type="application/rss+xml"/><item><title><![CDATA[When an Integration Issue Is Really a Data Quality Issue]]></title><description><![CDATA[By Stacey Segal, COO Not every integration issue is really an integration issue. Sometimes the connection is working. The file is moving. The API is responding. The scheduled process is running. The data is being transferred from one system to another. And still, the results are wrong. Records fail. Constituents duplicate. Gifts reject. Campaign values do not match. Required fields are missing. One system says the process worked, while the CRM tells a different story. It is easy to blame the...]]></description><link>https://www.brightvinesolutions.com/post/when-an-integration-issue-is-really-a-data-quality-issue</link><guid isPermaLink="false">6a42ae90c19ca7d97f2ba645</guid><category><![CDATA[Import/Integration]]></category><category><![CDATA[Best Practices]]></category><category><![CDATA[Data Governance]]></category><pubDate>Wed, 08 Jul 2026 14:00:23 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/2fdcf0_5f9e15bfdc0148bd9fe0eda9b264d340~mv2.png/v1/fit/w_1000,h_941,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item><item><title><![CDATA[Why Everyone Owns Data Quality]]></title><description><![CDATA[Data quality is not just the responsibility of one team. Learn why everyone who creates, uses, imports, reports on, or makes decisions from data has a role to play.]]></description><link>https://www.brightvinesolutions.com/post/why-everyone-owns-data-quality</link><guid isPermaLink="false">6a42aa9369b2dfbbf12908e7</guid><category><![CDATA[Best Practices]]></category><category><![CDATA[Data Governance]]></category><pubDate>Wed, 01 Jul 2026 14:00:41 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/2fdcf0_5532ff7fe93549548d5463f309f174e5~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item><item><title><![CDATA[Making Query Work Harder in Blackbaud CRM]]></title><description><![CDATA[Blackbaud CRM Ad-hoc Query is a powerful tool, but only when it is organized and built with purpose. Learn how to make queries more useful and easier to trust.]]></description><link>https://www.brightvinesolutions.com/post/making-query-work-harder-in-blackbaud-crm</link><guid isPermaLink="false">6a19dcca2cf7d1d449f296ad</guid><category><![CDATA[Blackbaud CRM]]></category><category><![CDATA[Best Practices]]></category><category><![CDATA[Query]]></category><pubDate>Wed, 10 Jun 2026 14:00:13 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/2fdcf0_10f4e8365042406287e84211066927f6~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item><item><title><![CDATA[Nonprofit Technology Is Moving from Systems of Record to Systems of Intelligence]]></title><description><![CDATA[Nonprofit technology is evolving from systems that store data to systems that help teams interpret, act on, and trust that data. Here is what nonprofits should consider as systems of record become systems of intelligence.]]></description><link>https://www.brightvinesolutions.com/post/nonprofit-technology-is-moving-from-systems-of-record-to-systems-of-intelligence</link><guid isPermaLink="false">6a19e00bcd05d69352d209de</guid><category><![CDATA[AI]]></category><pubDate>Tue, 02 Jun 2026 14:00:21 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/2fdcf0_8feb425e26d84f76b0877b0531acfdff~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item><item><title><![CDATA[AI Readiness For Nonprofits Starts with Boring Questions]]></title><description><![CDATA[Before nonprofits jump into AI tools, they need to answer practical questions about data, governance, security, workflows, and ownership.
]]></description><link>https://www.brightvinesolutions.com/post/ai-readiness-for-nonprofits-starts-with-boring-questions</link><guid isPermaLink="false">69fa3ed3b27e981e27c7c96b</guid><category><![CDATA[General]]></category><category><![CDATA[Best Practices]]></category><pubDate>Wed, 27 May 2026 14:00:28 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_fe646c0c79b24fe2818a7b72f203bea9~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item><item><title><![CDATA[Your CRM Implementation Is Not Just a Technology Project]]></title><description><![CDATA[A successful nonprofit CRM implementation depends on more than system configuration. Learn why process, people, data, training, and ownership matter just as much as the technology.]]></description><link>https://www.brightvinesolutions.com/post/your-crm-implementation-is-not-just-a-technology-project</link><guid isPermaLink="false">69fa3cd8438dc58e2c8c9aa2</guid><category><![CDATA[General]]></category><category><![CDATA[Best Practices]]></category><pubDate>Wed, 20 May 2026 14:00:19 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_45bdd5098551430caa9a49807f4318cd~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item><item><title><![CDATA[Why Your Nonprofit’s AI Agent Is Giving You Bad Results]]></title><description><![CDATA[AI agents can only work with the data they are given. Learn why nonprofits may question AI results when the real issue is historical data quality, bias, relevance, coverage, and governance.]]></description><link>https://www.brightvinesolutions.com/post/why-your-nonprofit-s-ai-agent-is-giving-you-bad-results</link><guid isPermaLink="false">69fd1c43ff1f3255572b597e</guid><category><![CDATA[AI]]></category><category><![CDATA[General]]></category><pubDate>Tue, 12 May 2026 14:00:24 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/489a2c8c728e4d4786747253c728fd65.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item><item><title><![CDATA[Why CRM Users Don’t Trust the Data: Where to Start]]></title><description><![CDATA[Data trust does not happen by accident. Learn practical ways nonprofit teams can improve CRM confidence through definitions, ownership, cleanup, and daily workflows.]]></description><link>https://www.brightvinesolutions.com/post/why-crm-users-don-t-trust-the-data-where-to-start</link><guid isPermaLink="false">69fa39447c961ad0b9fe4e3d</guid><category><![CDATA[General]]></category><category><![CDATA[Best Practices]]></category><pubDate>Wed, 06 May 2026 14:00:27 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/496c3b27b21b42258436f5e1861ce01d.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item><item><title><![CDATA[Do Nonprofits Still Need a CRM in the Age of AI?]]></title><description><![CDATA[“If AI is getting this good… do we even need a CRM anymore?”  It’s a fair question, everyone seems to be asking it, and honestly, it’s not a crazy one.  I’ll admit, it’s something I’ve been thinking about quite a bit, too. Given that most new CRM solutions are in place for 10 years or more, it also becomes a mission-critical question.  I’ve spent over 30 years defining nonprofit system requirements, designing systems and processes, and thinking through how technology supports real-world...]]></description><link>https://www.brightvinesolutions.com/post/do-nonprofits-still-need-a-crm-in-the-age-of-ai</link><guid isPermaLink="false">69d5254bfc74251ed3c33e15</guid><category><![CDATA[AI]]></category><category><![CDATA[General]]></category><pubDate>Tue, 07 Apr 2026 16:04:05 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/2fdcf0_3c9a4fe681e543d1950de826f168b380~mv2.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item><item><title><![CDATA[Using Notifications in Blackbaud CRM™ (Without Driving Users Nuts)]]></title><description><![CDATA[Blackbaud CRM™ includes a built-in notification feature that’s very powerful—and surprisingly underused. When configured thoughtfully, notifications can guide users at the right moment, reduce mistakes, and reinforce important business rules without extra training or documentation.]]></description><link>https://www.brightvinesolutions.com/post/using-notifications-in-blackbaud-crm-without-driving-users-nuts</link><guid isPermaLink="false">697143c46582220b65f365c8</guid><category><![CDATA[Blackbaud CRM]]></category><pubDate>Mon, 16 Mar 2026 14:00:36 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/cc8188abff1246718c5a1a716722fb43.png/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item><item><title><![CDATA[From Freshman to Forever Fan: Making Education Data Work in Blackbaud CRM™]]></title><description><![CDATA[Education data is more than a historical record—it’s how institutions understand, segment, and engage constituents from their first class to lifelong alumni involvement. Learn how to track it in Blackbaud CRM.]]></description><link>https://www.brightvinesolutions.com/post/from-freshman-to-forever-fan-making-education-data-work-in-blackbaud-crm</link><guid isPermaLink="false">69713b2861068570a94c8b10</guid><category><![CDATA[Blackbaud CRM]]></category><pubDate>Tue, 03 Mar 2026 15:00:20 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/b5523e19642d4d5ba21db1b3494f0666.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item><item><title><![CDATA[BrightVine Datalink: Integrate with Smart Queries]]></title><description><![CDATA[How Blackbaud CRM Smart Queries integrate with BrightVine Data Link]]></description><link>https://www.brightvinesolutions.com/post/brightvine-datalink-integrate-with-smart-queries</link><guid isPermaLink="false">695d40e0955bbdda690c0580</guid><category><![CDATA[Blackbaud CRM]]></category><category><![CDATA[Import/Integration]]></category><category><![CDATA[Data Link for Blackbaud CRM]]></category><pubDate>Tue, 17 Feb 2026 15:00:24 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_b0df5d06c30e47a0a1afd4a79aa8c1ac~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item><item><title><![CDATA[Navigating State Privacy Law Changes for Nonprofits and Ensuring Data Compliance]]></title><description><![CDATA[As a nonprofit IT professional, you can face growing challenges when managing sensitive data amid evolving privacy laws. These laws affect how your organization collects, stores, and shares personal information. Staying compliant is not just about avoiding fines; it’s about protecting the trust your donors, volunteers, and beneficiaries place in you. ]]></description><link>https://www.brightvinesolutions.com/post/navigating-state-privacy-law-changes-for-nonprofits-and-ensuring-data-compliance</link><guid isPermaLink="false">64383dff9af92d1d384ae36b</guid><category><![CDATA[General]]></category><pubDate>Tue, 10 Feb 2026 15:00:16 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_8d66aa5276ce409f9faa7f49c32422ab~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item><item><title><![CDATA[Software Implementation: Cutover Planning for Blackbaud CRM]]></title><description><![CDATA[by Leah Mitchell, PMP, Director, and Stacey Segal, COO During a software implementation, cutover is the moment when months (or years) of planning, testing, and decision-making all converge—and when the risk to daily operations is at its highest. For nonprofit/advancement teams, even a short period of downtime can disrupt fundraising, reporting, and donor relationships. Understanding what happens during cutover, how data conversions work, and what to expect before, during, and after go-live...]]></description><link>https://www.brightvinesolutions.com/post/software-implementation-cutover-planning-for-blackbaud-crm</link><guid isPermaLink="false">695d4ce7312d926aa9a8b95a</guid><category><![CDATA[General]]></category><category><![CDATA[Best Practices]]></category><pubDate>Tue, 20 Jan 2026 15:00:26 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/be2c632522231bd3c200e58f5dc4b4a4.jpg/v1/fit/w_1000,h_683,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item><item><title><![CDATA[Nonprofits in 2026: Clear Headwinds, Real Momentum, and Why I’m Confident in What Comes Next]]></title><description><![CDATA[by Casey Hines, Executive Director On January 5, I stepped into a new role as Executive Director at BrightVine Solutions.  In this role, I intend to advocate for the nonprofit sector with clear-eyed realism and a bias toward action. The nonprofit industry is operating in a moment of tension: demand is rising, costs remain sticky, and the political environment is volatile, yet we are also seeing strong signals of resilience, more innovative fundraising, and a more mature approach to digital...]]></description><link>https://www.brightvinesolutions.com/post/nonprofits-in-2026-clear-headwinds-real-momentum-and-why-i-m-confident-in-what-comes-next</link><guid isPermaLink="false">695d43fc98add1bc15810dba</guid><category><![CDATA[General]]></category><category><![CDATA[Best Practices]]></category><pubDate>Wed, 07 Jan 2026 15:00:38 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_a5690ec09f934de18e9c83da42cd24eb~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item><item><title><![CDATA[Title: Essential KPIs for Fundraiser Success in Blackbaud CRM™]]></title><description><![CDATA[by Leah Mitchell and Liz Feskoe Measuring the effectiveness of fundraising efforts and understanding donor engagement is key to achieving your organization’s goals. In Blackbaud CRM™, Key Performance Indicators (KPIs) provide a powerful way to set benchmarks and make informed, data-driven decisions. KPIs While Blackbaud CRM™ supports a wide range of KPIs across functional areas, fundraisers will find particular value in those focused on prospect activity and revenue outcomes. Below are three...]]></description><link>https://www.brightvinesolutions.com/post/title-essential-kpis-for-fundraiser-success-in-blackbaud-crm</link><guid isPermaLink="false">688a401f890909032c0e5ca3</guid><category><![CDATA[Blackbaud CRM]]></category><category><![CDATA[Best Practices]]></category><pubDate>Wed, 30 Jul 2025 15:58:53 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_4314aadf814443769725cad46da8fa94~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item><item><title><![CDATA[Maximizing Impact: Gathering Business Requirements for Nonprofit Software Implementation]]></title><description><![CDATA[Gathering requirements is a critical step in any technology project. It's the process of understanding what stakeholders need and want from ]]></description><link>https://www.brightvinesolutions.com/post/maximizing-impact-gathering-business-requirements-for-nonprofit-software-implementation</link><guid isPermaLink="false">67dc3521131c710c7086fce7</guid><category><![CDATA[General]]></category><category><![CDATA[Project Management]]></category><pubDate>Thu, 24 Apr 2025 19:52:06 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_9238eeec2e734afbae4a1b5985250c89~mv2.jpeg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine</dc:creator></item><item><title><![CDATA[Data Management with Smart Queries &#38; BrightVine Data Link in Blackbaud CRM]]></title><description><![CDATA[Efficiency is critical in data management. Tools like the BrightVine Data Link make Blackbaud CRM even more powerful]]></description><link>https://www.brightvinesolutions.com/post/data-management-smart-queries-blackbaudcrm</link><guid isPermaLink="false">67dc22ad39416c6488953623</guid><category><![CDATA[Data Link for Blackbaud CRM]]></category><category><![CDATA[Query]]></category><pubDate>Thu, 10 Apr 2025 14:00:25 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_9b52a0adb0ac4756a04a9e7aeaa7ce3d~mv2.jpeg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine</dc:creator></item><item><title><![CDATA[How to Implement Data Governance: Practical Steps for Getting Started]]></title><description><![CDATA[Is your organization grappling with where to begin in implementing data governance practices?]]></description><link>https://www.brightvinesolutions.com/post/how-to-implement-data-governance-practical-steps-for-getting-started</link><guid isPermaLink="false">67dc1f1e39416c64889528aa</guid><category><![CDATA[Best Practices]]></category><category><![CDATA[Project Management]]></category><pubDate>Thu, 20 Mar 2025 14:10:04 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_e214567562684e328ef9e6fd3772094f~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine</dc:creator></item><item><title><![CDATA[Utilizing KPIs in Blackbaud CRM™ ]]></title><description><![CDATA[Key Performance Indicators (KPIs) are essential metrics that help track the effectiveness of your organization’s activities.]]></description><link>https://www.brightvinesolutions.com/post/kpis-in-blackbaud-crm</link><guid isPermaLink="false">66bcc8c5606c5458e074f0be</guid><category><![CDATA[Blackbaud CRM]]></category><pubDate>Wed, 27 Nov 2024 15:00:08 GMT</pubDate><enclosure url="https://static.wixstatic.com/media/11062b_0b84a513c503458d9ba932e86195b960~mv2.jpg/v1/fit/w_1000,h_1000,al_c,q_80/file.png" length="0" type="image/png"/><dc:creator>BrightVine Solutions</dc:creator></item></channel></rss>