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Blackbaud Internet Solutions (BBIS) SERVICES

Blackbaud Internet Solutions is one of Blackbaud's internet offerings and integrated with Blackbaud CRM.  Our team of consultants and developers can assist you with your configuration and customization of BBIS.  We have worked with organizations like Spectrum Health Foundation, Virginia Tech Foundation and others to enhance and maximize the power of BBIS.
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  • Strategic & Advisory Services

    • Understand how to make the most of Blackbaud Internet Solutions™ and Blackbaud CRM™

  • Customization 

    • When BBIS parts aren't meeting your needs, we can help you to customize them and find a working solution. Customize event parts, advanced donation forms, emails and more. 

  • Configuration/ Implementation ​

    • Let our team help you setup BBIS and its parts ​

  • Staff Augmentation ​

    • Need help creating events, email, and more?  Our team can execute those activities for you with our Managed Services ​

  • Project Management ​

    • Our team​ team can help you manage your implementation or upgrade of BBIS 

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A university foundation using Blackbaud CRM and BBIS wanted to expand its use of BBIS event functionality.  The objective: add a charitable donation to event registrations and have that portion post as donations and to a specific Designation (not the designation associated with the event). 


Example Scenario:  An event is $50 to attend and the University wanted to add a $5 donation to the Annual Fund. When registering, the user should see $50 (with a note explaining that $5 is a charitable donation.) 

Using out-of-the-box functionality,  the remaining amount, above the fees and benefits, would be tax-deductible and would post to the designation associated with the event if you've checked the “allow designations” on events and linked the designation.  

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In this example, the registration fee is $50, the cost is $15, and the benefit value is $20 leaving $15 a charitable. 

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In this example, the registration fee is $50, the cost is $15, and the benefit value is $20 leaving $15 a charitable.  The $15 posts to the designation linked to the event. In this case, "Botanical Garden Fund".  Out of the box, your GL post (assuming you haven't customized it) would look like this: 

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Event Registration cost posting as "Event Registration -Fee", charitable portion posting as "Event Registration -Gift".  In our scenario what we want is another GL entry for $5 as a "Donation - Gift" posted to the 2020 Annual Fund, not the Botanical Garden Fund. 

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Using the BBIS "Additional Donations" functionality wouldn't satisfy the requirement because the desire was to have the charitable donation built into the event fee. The University didn't want to add additional steps to the checkout process and wanted the easiest end-user experience possible.  In addition, there's no way on the registration option to specify any amount should post to a different designation.


BrightVine worked with the University to customize the event functionality to allow for a Charitable Donation Amount on the registration option and the ability to add a charitable designation for that amount.  Now, when these transactions post to the GL, they are posting as Event Registration Fees and a Donation, not Event Registration Gift.   If you'd like to learn more about this solution, please let us know.

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